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  • Lunch & Learn - "Customer Retention"

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    Name: Lunch & Learn - "Customer Retention"
    Date: May 20, 2019
    Time: 11:30 AM - 1:30 PM CDT
    Registration: Register Now
    Event Description:
    Sales and Marketing for Business Series: "CUSTOMER RETENTION"
    Do you spend so much time getting new clients in the front door, you let them out the back door?

    Business Owner. Sales Rep or Marketing Manager? Have customers? Want to keep them?

    We want to effectively service and retain our best customers. How do we maintain that relationship over time? Come and share your challenges and solutions in Customer Retention. Learn from your fellow "Voices of the Fox". Share your experiences with each other.
    • Retaining your Best Customers
    • Staying in touch over time
    • Marketing vs Direct Selling time
    • Managing your customer database
    • Relationship managers or order takers
    • "Customer" Engagement
    • Client review process, what and how often
    • Discounts and Incentives
    • Customer Service
    • Reinforcing Brand over time
    • Customer Appreciation? Events, Gifts, Thank you's?
    - All these 'opportunities' and more. "Learn from the Voices of the Fox!" -

    Come join us for Lunch (paid at event) and Learn about Customer Retention Issues affecting your Business ($10 fee members, $15 for non-members).

    Get ready for your next level.

    This Workshop is designed for all business community members that want to increase their business knowledge and effectiveness!

    Panel Discussion
    Interactive program
    Handouts and Homework Challenge

    Leverage your membership in the Fox Valley Chamber. Learn to run and grow your business at this workshop and at our regular monthly events. Our members will help you.

    Panel Members:
    Meghan Bridegan, STC Capital Bank (Moderator)
    Susan Huang, Fox Valley eValues and Deals (Panelist)
    Joe Kosner, American Family Insurance (Panelist)
    Patty Donahue, Image Awards and Engraving (Panelist)

    Sponsorships available: marketing@foxvalleychamber.org

    Sponsors:

    contact info@foxvalleychamber.org for sponsorship information.

    LUNCH AND LEARN
    4/15/19 "HR for Small Business Series - Hiring and Retaining your Best Employees". Pal Joey's, Batavia, IL
    5/20/19 "Customer Retention" Old Towne Pub, Geneva, IL.
    6/17/19  "Video - How do I use it for Business? - Examples with Discussion" Location TBD, IL. 

    AFTERHOURS
    3/28/19 Balmoral Restaurant, Campton Hills, IL (Advanced Windows and Siding, Partners Loss Consulting)
    4/25/19 Global Brew Tap House, St Charles, IL
    5/30/19 Penrose Brewing, Geneva, IL
    6/20/19 Pay Joey's, Batavia, IL
    7/25/19 Vintage 53, St Charles, IL
    8/29/19 Annual Pig Roast, Location TBD, IL

    Young Professionals Monthly Meeting (2nd Thursday, 6:30-8:30 pm)
    4/11/19  Old Towne Pub, Geneva, IL.
    5/16/19  Home Brew Shop, St Charles, IL. (Open to All Members and Visitors - Fundraiser for Lazarus House)

    NON-Traditional Networking
    Fox Valley Motorcycle Rides-  weekends, weather permitting. Randall Rd, St Charles, IL. (2nd Saturdays, 9 am.)
    FoxGames - Coming Soon! Ask us?


    FOXTalk (1st and 3rd Weds) - 25N Coworking, Geneva, IL
    5/1/19 "Marketing Brochures/Leave Behinds - Part II - What, Why, When?"
    5/15/19 "Referrals - Working Customers to Maximize Referrals"
     
    Leads Groups
    2nd and 4th Wednesday, 25 N Coworking, Geneva, IL

    Help us find new and unique venues - Or host at your location. Share your ideas!!

    Signing Sponsorships now. Contact events@foxvalleychamber.org

    These events are made possible from the support of Fox Valley Chamber Members. Primary funding are the annual dues and sponsorships. Please consider joining our Community.  www.foxvalleychamber.org
    Location:
    Old Towne Pub (upstairs)
    201 W State St.
    Geneva, IL 60134
    Date/Time Information:
    Monday, May 20
    11:30am - 1:30pm
    Contact Information:
    Events Committee
    Fees/Admission:
    This is a benefit with your Membership.
    There is $10 ($15 non-,members) event fee. Prepaid. 
    Lunch. (Pay at event)
    We look forward to you joining us!
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